Contact information


Contact Information (Based on the Act on Specified Commercial Transactions)

Business Name

MIZUGAME Kikaku LLC

Representative

Ms. Ayako Yamamoto

Address

1-16-12-104 Yukinoshita, Kamakura, Kanagawa, Japan


Contact

Email: hello@oner-japan.com (Email only)

Business Hours: Weekdays 10:00–18:00 (JST)

Closed on weekends, national holidays, New Year, and Obon holidays.


Sales Price

The price shown on each product page (including tax).


Additional Fees

Consumption tax, credit card transaction fees (if applicable), and internet connection fees.


Payment Methods

Credit card (VISA / MasterCard / Amex, etc.)


Payment Timing

Payment is processed upon purchase.

For subscription products, payment will be automatically renewed from the initial purchase date.


Delivery Timing of Services

After purchase, lessons can be booked via the reservation system (Meety) and will be provided at the scheduled date and time.


Returns & Cancellations

  • Due to the nature of the service, cancellations and refunds are not accepted after purchase.
  • In cases of service unavailability or force majeure (e.g., natural disasters), appropriate measures will be taken.
  • Please refer to the “Lesson Policy (Cancellation Policy)” for details.


Exchanges

  • Due to the nature of the service, exchanges are not possible.


Application Validity Period

  • Subscription products are valid only within the contract period.


Sales Quantity

  • No specific limit, but availability may be affected depending on reservation status.