Frequently Asked Questions

1. About the Course

Q1. Can beginners take lessons?

Yes, of course! Even if you want to start from hiragana and katakana, you’re welcome.
We often hear people say, “I’ll learn the Japanese syllabary (kana) first, then take lessons.” But studying the kana alone can take too much time—and honestly, it can feel boring.
With ONER, you can start from the very beginning together with us. Our teachers have the skills to make learning enjoyable and effective.
If you’re wondering, “Really?”, don’t hesitate—try a trial lesson!
Q2. Do you use textbooks?

There are no fixed textbooks. We sometimes use published books, free online materials, or even create original materials together with you.Lessons are always tailored to your interests, goals, and current situation. That’s why every lesson is “just right for you.”
Q3. Do you offer group lessons?

Currently, our focus is on one-on-one lessons, so we can give each learner our full attention.
However, if you would like to study with a small group of friends, we can arrange that flexibly. Please feel free to consult with us.
Q4. Can you help me prepare for the JLPT?

Yes, absolutely! We support you with practice questions, vocabulary and grammar reinforcement, and mock exams, all tailored to your timeline and current level.
Q5. Will my teacher change every time?

As a rule, you’ll have the same teacher each time. This way, conversations build up naturally week after week, and learning becomes more natural. You’ll find yourself speaking simply because you want to talk.
Q6. Can I keep learning even if I’m busy?

Yes. We can adjust the pace and style of lessons to fit your life or work schedule.
Some learners have continued for over 10 years since ONER was founded! One of our strengths is making it easy to keep going “little by little, for the long term.”
Q7. What makes ONER different from other schools?

At ONER, we value experiencing Japanese, not just studying it.The goal isn’t only to speak correctly—it’s to express yourself in your own words.Lessons have no fixed textbooks and are flexibly tailored to your “now.”Because you work with the same teacher, real conversations naturally grow out of human relationships.
Q8. What should I do if I want to take lessons twice a week?

At ONER, we offer a “4-lessons-per-month plan” for each day of the week.If you would like to take lessons twice a week, you can do so by purchasing two different 4-lessons-per-month plans on different days.

Example:
• Tuesday (4 lessons per month) + Thursday (4 lessons per month) = 2 lessons per week

This way, you can continue learning with the same teacher on the same days each week, helping you keep a steady rhythm.
Taking lessons twice a week is highly recommended—it allows you to review before you forget, and helps expressions become more natural.

2. Starting, Changing, or Taking a Break from Lessons
Q9. Do you offer trial lessons?

Yes. We recommend taking a trial lesson first, so you can experience ONER’s atmosphere and approach.
A trial lesson is 25 minutes long and costs 150 TWD.
Q10. Can I reschedule a lesson?

Yes, you can reschedule up to 12 hours before the start of your lesson.
If less than 12 hours remain, the lesson will be counted as taken.
Q11. What system do you use for lessons?

We mainly use Google Meet.
Q12. About the 4-lesson monthly subscription plan

If you purchase a subscription plan with 4 lessons per month (once per week), you will generally attend classes once per week. This plan is calculated as "4 lessons = one term." After the 4-week period, the system will automatically renew and debit the payment. If you encounter special circumstances, such as "not being able to attend a class this week," please be sure to discuss this with the instructor in advance. Although this is only an exception, we will do our best to accommodate.

3. About Payments
Q12. What payment methods are available?

You can pay securely with a credit card, even from overseas.

If you purchase a subscription course (Monthly 4-lesson ), it will be automatically renewed.

To cancel, please make sure to complete the cancellation before the first lesson of each cycle begins.

※ Trial lessons and one-time lessons are not part of the subscription.
Q13. Can I get a refund for purchased lessons?

Sorry, lessons are non-refundable once purchased.

4. About ONER’s Atmosphere, Teachers, and Support
Q14. What kind of people study at ONER?

Most learners are from Taiwan, including working professionals, university students, and parents with young children.
Ages range from elementary school students to people in their 60s.
What they share is the desire to “speak more naturally” and “enjoy Japanese in daily life.”
Q15. Is there interaction outside of lessons?

Yes. Sometimes teachers share topics or photos related to you, and if you visit Japan, you may even meet and have a meal together.
Warm connections that go beyond lesson time are part of ONER’s charm.
Q16. What are the teachers like?

OurOur teachers are highly experienced, with strong communication and empathy skills.
They value what you want to say, while also guiding you on natural expressions and grammar points.
At ONER, teachers have both the technical expertise and the human warmth that makes you want to speak.
Q17. Can I consult teachers about things other than lessons?

Of course. Whether it’s about learning methods, life in Japan, or even small personal worries, ONER aims to be a safe place where you can talk openly.